权威例句
Consumer Perceptions of Service Quality: an Assessment of the SERVQUAL DimensionsConsumer perceptions of price, quality, and value: A means-end model and synthesis of evidence.Delivering Quality Service: Balancing Perceptions and ExpectationsA Multiple-Item Scale for Measuring Consumer Perceptions of Service QualitySERQUAL: A Multiple-Item scale for Measuring Consumer Perceptions of Service QualitySERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality.The Impact of Human Resource Management Practices on Perceptions of Organizational PerformanceDevelopment of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation.User acceptance of information technology: system characteristics, user perceptions and behavioral impactsExecutive Summaries SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality