Perceptions

n.

感知（能力）( perception的名词复数 )；觉察（力）；认识；观念

Consumer Perceptions of Service Quality: an Assessment of the SERVQUAL Dimensions
Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence.
Delivering Quality Service: Balancing Perceptions and Expectations
A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality
SERQUAL: A Multiple-Item scale for Measuring Consumer Perceptions of Service Quality
SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality.
The Impact of Human Resource Management Practices on Perceptions of Organizational Performance
Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation.
User acceptance of information technology: system characteristics, user perceptions and behavioral impacts
Executive Summaries SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality