customer appraisal

释义

顾客评估；

Gratuities and customer appraisal of service: Evidence from Minnesota restaurants.
A critical appraisal of customer satisfaction and e‐commerce
The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on repurchase intent in the perform...
Focusing customer demand through manufacturing supply chains by the use of customer focused cells: An appraisal
An “analytic” framework for customer-based performance content development and appraisal
Customer Rage Back-Story: Linking Needs-Based Cognitive Appraisal to Service Failure Type
Linking customer satisfaction, employee appraisal, and business performance: an evaluation methodology in the banking sector
The appraisal model of customer satisfaction based on unascertained theory
The problem-solving service worker: Appraisal mechanisms and positive affective experiences during customer interactions
Customer sentiment appraisal from user-generated product reviews: a domain independent heuristic algorithm