behavior in service

释义

运转性能；

Customer switching behavior in service industries: An exploratory study.
Customer Switching Behavior in Service Industries :
Relationship approach to marketing in service contexts: The marketing and organizational behavior interface
Behavior experts in e-service management
Employee behavior in a service environment: A model and test of potential differences between men and women.
Physician reimbursement by salary or fee-for-service: effect on physician practice behavior in a randomized prospective study.
The role of customer engagement behavior in value co-creation: A service system perspective.
Impact of customer preconsumption mood on the evaluation of employee behavior in service encounters
Employee behavior, feelings of warmth and customer perception in service encounters
Relational impact of service providers' interaction behavior in healthcare