frow

n.

荷兰女人，女人，妻；劈板斧；

Resource Integration
Australian cultural studies :
A Politics of Stolen Time
Managing the co-creation of value
A strategic framework for customer relationship management
Co-creating brands: Diagnosing and designing the relationship experience
The role of multichannel integration in customer relationship management
Towards the ‘perfect’ customer experience
Value propositions as communication practice: Taking a wider view ⋆
Customer Relationship Management: from Strategy to Implementation