权威例句
A Multiple-Layer Model of Market-Oriented Organizational Culture: Measurement Issues and Performance Outcomes
Applications of structural equation modeling in marketing and consumer research: A review
Personal characteristics as moderators of the relationship between customer satisfaction and loyalty—an empirical analysis
Buyer-Supplier Relationships and Customer Firm Costs
Does Customer Interaction Enhance New Product Success?
Service Orientation of a Retailer’s Business Strategy: Dimensions, Antecedents, and Performance Outcomes
Do Satisfied Customers Really Pay More? A Study of the Relationship Between Customer Satisfaction and Willingness to Pay
How Organizational Complaint Handling Drives Customer Loyalty: An Analysis of the Mechanistic and the Organic Approach
Human neutrophils lose their surface Fc gamma RIII and acquire Annexin V binding sites during apoptosis in vitro.
A Configurational Perspective on Key Account Management