题目

Keepham (Hungary) Co offers its employees:

(i) Sensible company policies

(ii) Good salaries and bonuses

(iii) Considerate supervision

(iv) Training programmes According to Herzberg's two-factor theory,

which of these things will satisfy employees in such a way as to motivate them to superior effort in the long-term?

A

(ii) only

B

(iv) only

C

(ii) and (iv) only

D

(i), (ii), (iii) and (iv)

Chapter15Motivatingindividualsandgroups

Rationale: In Herzberg's theory, only training is a 'motivator factor'. The others are all 'hygiene'factors: if they are

inadequate, employees will be dissatisfied, but even if they are got right, they will not provide lasting satisfaction or

motivation. Herzberg argued that satisfaction comes only from the job.Pitfalls: Herzberg is frequently examined, and

examiners are frustrated to see students get the basics of the theory wrong! Make sure you can sort the motivator factors

from the hygiene factors.

多做几道

 Which of the following would raise ethical issues for a manufacturer of fast-moving consumer goods?

 (i) The materials used in manufacture of the goods 

(ii) The quality of the goods

 (iii) How the goods are advertised 

(iv) How much its raw materials suppliers pay their staff 

(v) How the goods are packaged 

A

(ii) and (iii) only

B

(i), (ii) and (iii) only

C

(ii), (iii) and (v) only

D

(i), (ii), (iii), (iv) and (v)

Reliability, responsibility, , courtesy and respect are the personal qualities

expected of an accountant.

Which of the following words correctly complete this statement?

A

Accountability

B

Social responsibility

C

Timeliness

D

Ambition

You have been asked to work on a major investment decision that your company will be making, and discover that your

brother-in-law is the managing director of a firm that may benefit from the outcome of the decision. You have no intention of

allowing this to influence the advice you give your firm, and you know that your brother-in-law will not try to influence you in

any way

What professional quality would make you consider handing this task to a colleague, or otherwise raising questions with your

superiors?

A

Scepticism

B

Accountability

C

Independence of mind

D

Independence in appearance

Which of the following would not represent an ethical objective in relation to employment practices?

A

Guarantee of minimum wages

B

Proactive health, safety and welfare promotion

C

Promotion of workforce diversity

D

Employability training

Of the three main sources of rules that regulate the behaviour of businesses, the minimum level of acceptable behaviour is set by which?

A

Non-legal rules and regulations

B

Ethics

C

The law

D

Society

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