题目

All of the following, with one exception, are alternative terms for the same thing. Which is the exception?

A

Motivator factor

B

Environmental factor

C

Maintenance factor

D

 Hygiene factor

Chapter15Motivatingindividualsandgroups

Rationale: Herzberg used the other three terms to describe the same set of factors: the ones thatmaintain morale but do not

positively motivate (maintenance); prevent dissatisfaction but do not promote satisfaction, in the same way that hygiene

prevents ill-health but does not promote wellbeing (hygiene); and that relate to the environment of work rather than to the

work itself (environmental). The opposite set of factors is 'motivator' factors in the work itself, which -according to

Herzberg - positively create satisfaction and motivation to superior performance.Pitfalls: An exam question may refer to

hygiene factors by any one of its three names, so it is worth using this question to check that you know them all!

多做几道

 Which of the following would raise ethical issues for a manufacturer of fast-moving consumer goods?

 (i) The materials used in manufacture of the goods 

(ii) The quality of the goods

 (iii) How the goods are advertised 

(iv) How much its raw materials suppliers pay their staff 

(v) How the goods are packaged 

A

(ii) and (iii) only

B

(i), (ii) and (iii) only

C

(ii), (iii) and (v) only

D

(i), (ii), (iii), (iv) and (v)

Reliability, responsibility, , courtesy and respect are the personal qualities

expected of an accountant.

Which of the following words correctly complete this statement?

A

Accountability

B

Social responsibility

C

Timeliness

D

Ambition

You have been asked to work on a major investment decision that your company will be making, and discover that your

brother-in-law is the managing director of a firm that may benefit from the outcome of the decision. You have no intention of

allowing this to influence the advice you give your firm, and you know that your brother-in-law will not try to influence you in

any way

What professional quality would make you consider handing this task to a colleague, or otherwise raising questions with your

superiors?

A

Scepticism

B

Accountability

C

Independence of mind

D

Independence in appearance

Which of the following would not represent an ethical objective in relation to employment practices?

A

Guarantee of minimum wages

B

Proactive health, safety and welfare promotion

C

Promotion of workforce diversity

D

Employability training

Of the three main sources of rules that regulate the behaviour of businesses, the minimum level of acceptable behaviour is set by which?

A

Non-legal rules and regulations

B

Ethics

C

The law

D

Society

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