权威例句
Self-service technologies:understanding customer satisfaction with technology-based service encountersSelf-Service Technologies: Understanding Customer Satisfaction with Te...An attitudinal model of technology-based self-service: Moderating effects of consumer traits and situational factorsConsumer evaluations of new technology-based self-service options: An investigation of alternative models of service qualityChoosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service TechnologiesIntegrating attitudinal theories to understand and predict use of technology‐based self‐serviceGesture-controlled interfaces for self-service machines and other applicationsThe Influence of Technology Anxiety on Consumer Use Experiences With Self-Service TechnologiesDelivery Modes : An Investigation of Customer Trial of Self-ServiceSelf-service system for selling travel-related services or products