快速查题-ACCA英国注册会计师试题

The research and development (R & D) function of a business:

(i) Is primarily concerned with market research

(ii) Can improve existing products as well as developing completely new products

(iii) Has been less important for firms manufacturing computers to meet an industry standard than for those firms developing

the next generation of computers

(iv) is always undertaken under contract by specialist external consultancies Which of the above statements are correct?

Services have certain qualities which distinguish them from products. Because of their physical elements such as vouchers,

tickets, confirmations and merchandise are an important part of service provision.Which of the following words most accurately completes the sentence?

U Ltd produces a portfolio of products and focuses its efforts and resources on persuading customers to buy them.This is an

example of which type of 'orientation'?

Which of the following is/are objectives of human resource management?

1 To meet the organisation's social and legal

responsibilities relating to the human resource

2 To manage an organisation's relationship with its customers

3 To develop human resources that will respond effectively to change

Jeff, Jane and Jaitinder work in different departments in the firm XYZ Co. They are members of the permanent 'staff

committee' which meets on a monthly basis to discuss staff issues such as pensions and benefits. Their purpose is to listen to communication from staff within their department and raise issues on behalf of their department at committee meetings.

What is the name given to this type of committee?

Josh, Joanne, Ed, and Sue all work for D Co. Josh works in the finance department. Joanne works in the human

resourcesdepartment. Ed is Sue's line manager in the purchasing department.

Which one of the staff members would be involved with payroll administration?

Managers Jill and Paul are talking about how to resolve a business problem. Jill suggests that a committee should be formed to discuss the issues. Paul argues that committees are:

(i) Time-consuming and expensive

(ii) They invite a compromise instead of a clear-cut decision

Which of these statements is true?

Diane carries out routine processing of invoices in the purchasing department of L Co. Joanne is Diane's supervisor. Lesley is trying to decide how many staff will be needed if some proposed new technology is implemented. Tracey is considering the

new work that L Co will be able to offer and the new markets it could enter, once the new technology is well established.

Which member of L Co carries out tactical activities?

Mr Q is manager of a division which is undergoing a business downturn. He tries to shelter the workforce from the effects of

downsizing: taking time for consultation, organising counselling and refusing to institute compulsory redundancies.

Which one of the following cultural types identified in the Hofstede model is this manager most likely to represent？

Which of the following would not be an objective of stakeholder management in relation to major suppliers?