筛选结果 共找出61

All of the following, except one, are sound principles for devising performance measures. Which is the exception?

A

They should be related to actual key tasks of the job

B

They should be easily achievable

C

They should be within the control of the individual

In an appraisal interview, the manager tells the subordinate how he has been assessed - good and bad -and then gives him

a chance to put questions, suggest improvement targets, explain shortcomings and identify problems.Using Maier's

classification, what is the name given to this approach to appraisal interviewing?

A

Tell and sell

B

Tell and listen

C

Problem solving

D

Sell and listen

Which of the following is likely to be the most objective approach to appraisal?

A

Self appraisal

B

Peer appraisal

C

Upward appraisal

D

360-degree feedback

———————— is 'a process to establish a shared understanding about what is to beachieved, and an approach to

managing and developing people in order to achieve it'.Which two words correctly completes this definition?

A

Performance appraisal

B

Performance management

C

Peer appraisal

Which of the following are meaningful criteria for measuring the effectiveness of an appraisal scheme?

(i) Serious intent

(ii) Fairness

(iii) Efficiency

(iv) Co-operation

(v) Results

A

(ii), (iii) and (v) only

B

(iii) and (v) only

C

(i), (ii), (iii) and (iv) only

D

(i), (ii), (iii), (iv) and

—————————— is the name given to gathering of appraisals from the individual, superiors,subordinates, peers and

co-workers and customers.Which word or phrase correctly completes this sentence?

A

Multi-source feedback

B

Management by objectives

C

Performance management

Appraisal is a complex human relations and political exercise. Which of the following is not necessarily a helpful factor in the

design of an appraisal scheme?

A

The purpose of the system is positive and clearly expressed

B

There is reasonable standardisation throughout the organisation

C

Time is allowed for appraisee preparation and appraiser training

D

There is an implied link between assessment and reward 

Which of the following is not a barrier to effective appraisal?

A

Appraisal is seen as a way of wrapping up unfinished business for the year

B

Appraisal is seen as conforming to Human Resource procedures

C

Appraisal is seen as an opportunity to raise workplace problems and issues

D

Appraisal is seen as an annual event

Keepham (Hungary) Co offers its employees:

(i) Sensible company policies

(ii) Good salaries and bonuses

(iii) Considerate supervision

(iv) Training programmes According to Herzberg's two-factor theory,

which of these things will satisfy employees in such a way as to motivate them to superior effort in the long-term?

A

(ii) only

B

(iv) only

C

(ii) and (iv) only

D

(i), (ii), (iii) and (iv)

What term is given, in motivation theory, to the things people value and choose to pursue?

A

Goals

B

Innate needs

C

Satisfaction